SANTEC Communications
offers full support

for all of Products and Services provided to its customers including Wireless Network Solutions,Remote Access
Solutions, Virtual Private Networks Solutions (VPN), Branch Office Solutions, Video and Network Security Solutions as well as VSAT and Network Cabling Solutions.

SANTEC Communications Interconnecting the World
can provide the right network solutions for you business and integrate it with your current environment. There's no need to develop multiple stand-alone systems.
Engineering Services of SANTEC Communications covers all phases of the growth cycle of a customer's Data, Voice and Video systems including planning, design, implementation, life-cycle and optimization. We can begin to service our customers anywhere along the development cycle.

It is very important to protect your VoIP Internet Connection's during power outages by using backup battery powered devices (UPS) provided by SANTEC Communications as part of Packaged Services.

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In today's market the most important challenge for SANTEC Communications is to provide: reliable, scalable, flexible, secure and easy to maintain - Networking Solutions to our customers.

We understand that our customers will have to rely more and more on the Internet in order to be able to communicate anywhere in the world using voice, data and video applications.
Our Mission is to deliver this broad new spectrum of platforms and applications to our customers is as efficiently as possible. Whether your company is a large enterprise, a small to medium size business or a residential office, SANTEC Communications is committed to helping you by offering Pre-sales and Post-Installation Support for all products and technologies for you network, to ensure that your investment is protected and operates efficiently.

6. Field Installation (FI) *

Based upon the finalized and approved Network Design, Implementation Engineering Group (IE -Group) of SANTEC Communications assigned to the Customer’s Project during the entire implementation process will work closely with the Customer’s Account Team and Project Manager, to fulfill the following tasks:

SANTEC Communications will perform complete installation and activation for all Customer Sites, which consists of:

1. Complete Site contact list.
2. Building access registration.
3. Equipment room identification.
4. Power and ground requirement connections.
5. Secondary power considerations.
6. Connectivity and cabling installation.
7. Environmental considerations.
8. Customer LAN equipment installations.
9. Telecom room organized.
10. Spare equipment installation.
11. Create Customer Network Document (CND),

which includes:

a. Details of the network.
b. Network topology.
c. Hardware & Software configuration’s parameters for Hub Sites:

i. Layer 1,2 and 3 parameters Specifications
ii. Routing protocols.
iii. IP addressing.

d. Out-of-band remote accessibility activation.
e. Network Documentation.

12. On-Site installation and configuration of Customer equipment as specified in SOR and CDD.
13. On-Site Engineering Support for Site activation.
14. On-Site equipment configuration.
15. Documentation: Issue “As Built” documentation package for all installed/activated Sites.
16. Engineering documentation:

a. Document connectivity requirements, IP addressing, and passwords for transfer to Carrier.
b. Identify and activate Site performance requirement.
c. Note any outstanding issues related with Disaster

17. Issue completion document.

* Please seePackaged Services

SANTEC Communications
provides support for the following Small Office - Home Office (SOHO) Solutions:

Cable Modem
Local Area Network

Residential Networking solutions powered by
SANTEC Communications

In order to take a full advantage of all of the benefits offered by
SANTEC Communications Packaged Services, it is very important to begin your Maintenance Contract's) coverage on the day you purchase your Products & Services from us. This will enable you to gain immediate access to your comprehensive Service Packages, to extend the life of your investment and to improve your network performance.


SANTEC Communications
Interconnecting the World

Services its customers worldwide by having the technical & logistical capability to provide Products & Support around the world.





SANTEC Communications focuses on how to best utilize what you currently have and also recommends new solutions necessary to efficiently meet your goals  
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