SANTEC Communications
offers full support

for all of Products and Services provided to its customers including Wireless Network Solutions,Remote Access
Solutions, Virtual Private Networks Solutions (VPN), Branch Office Solutions, Video and Network Security Solutions as well as VSAT and Network Cabling Solutions.

SANTEC Communications Interconnecting the World
can provide the right network solutions for you business and integrate it with your current environment. There's no need to develop multiple stand-alone systems.
Engineering Services of SANTEC Communications covers all phases of the growth cycle of a customer's Data, Voice and Video systems including planning, design, implementation, life-cycle and optimization. We can begin to service our customers anywhere along the development cycle.

It is very important to protect your VoIP Internet Connection's during power outages by using backup battery powered devices (UPS) provided by SANTEC Communications as part of Packaged Services.

In order to take a full advantage of all of the benefits offered by
SANTEC Communications Packaged Services. It is very important to begin your Maintenance Contract's coverage on the day you purchase your Products & Services from us. This will enable you to gain immediate access to your comprehensive Service Packages, to extend the life of your investment and to improve your network performance.

Online community of Enterprise Networking Professionals

has the capacity to provides information's about you network products and technologies.

cisco.com/discuss/networking

In today's market the most important challenge for SANTEC Communications is to provide: reliable, scalable, flexible, secure and easy to maintain - Networking Solutions to our customers.

We understand that our customers will have to rely more and more on the Internet in order to be able to communicate anywhere in the world using voice, data and video applications. Our Mission is to deliver this broad new spectrum of platforms and applications to our customers is as efficiently as possible. Whether your company is a large enterprise, a small to medium size business or a residential office, SANTEC Communications is committed to helping you by offering Pre-sales and Post-Installation Support for all products and technologies for you network, to ensure that your investment is protected and operates efficiently.

7. Life Cycle Engineering (LCE)*

Life Cycle Engineering (LCE) focuses on the network engineering design, network hardware and network running software over their complete life cycle, life cycle costs, products' longevity and reliability, products' end-of-life and other sustainability aspects like emerging new network products and technologies. All these aspects of LCE process are closely linked and provide critical information’s for the necessary changes and upgrades.
Life Cycle Engineering (LCE) provided by SANTEC Communications is a Comprehensive and Up-to-Date process and it covers the most vital aspect of the network hardware and running software.

Life Cycle Engineering (LCE) powered by SANTEC Communications is an independent process and performed by a network's dedicated engineering expert as follows:

i. Perform Network Engineering Designs based upon new and evolving Customer requirements, which entails revising and/or changing the existing network design package:

a. Correct network requirements and design flaws.
b. Improve customer network design.

ii. Review the physical and logical network design to ensure ongoing and new network objectives are in compliance with the Customer requirements and goals.
iii. Synthesize Customer's Network requirements for Performance, Security, Capacity,and Scalability, and other Customer's major goals during the network's life-cycle.
iv. Present to the Customer new Network products and services as they become available in order to increase network performance.
v. Maintain Network documentation by updating complete network topology/connectivity maps, engineering orders, configuration parameters, hardware and software inventories.
vi. Work in detail with the Customer Account Team on all ongoing network change proposals.
vii. Perform all Network Add, Move, and Change modifications for Hub Sites as well as for Remote Sites related with:

a. Layer 1, 2 and 3 parameters.
b. Routing Protocols.
c. Customer Premise Equipment (CPE) - Hardware & Software (HW/SW)
configurations.

viii. Make recommendations on routing layer protocols, addressing scheme, connectivity specifications, and physical topology.
ix. Review Network Performance Mangement Reports making recommendations on improving the overall network health or potential network problems.
x. Perform new Process implementation:

a. Develop Network Maintenance plans and procedures.
b. Develop options for implementing the network’s modification.
c. Obtain approval for network modification options.
d. Perform detailed analysis of the network.
e. Develop and test all network modification.
f. Establish procedures for network’s modification requests.
g. Obtain approval for all network’s modification.
h. Implement the Network Configuration Management (NCM) Process.
i. Document the results.

xi. Perform Network Migration:

a. Notify the Customer of the network migration plan.
b. Conduct network migration operations.
c. Notify the Customer that migration process has started.
d. Conduct post-operation review.
e. Ensure that all data is accessible.

xii. LCE Network Hardware & Software retirement tasks:

a. Notify the Customer of the network retirement plan.
b. Notify the Customer that the network retirement process has started.
c. Conduct network retirement operations.
d. Conduct post-operation review.
e. Ensure that all data is accessible.

Life Cycle Engineering (LCE) Service Contract provided by SANTEC Communications includes:

1. Customer Network Development Project.
2. Customer Network Project Execution Plan.
3. Overall Customer’s Network Changes, Documentation & Design.
4. Project Initiation.
5. Project Planning.
6. Project Activity Sequencing.
7. Activity Duration Estimating.
8. Schedule Project Deployment.
9. Schedule Project Activation.
10. Response Time Development.
11. Cost Management.
12. Resource Planning.
13. Cost Estimation.
14. Cost Budgeting.
15. Quality Assurance.
16. Quality Control.
17. Organizational Planning-Team Development.
18. Network Performance.
19. Identification of Non-critical, limited problems with no data lost or system failure.
20. Network Problems: Quantification and Prevention.
21. Network Performance Reporting.
22. Network Validation.
23. Procurement Planning.
24. Solicitation Planning.
25. LCE Service Contract Administration.

In addition to the regular LCE Services Contract SANTEC Communications can provide an Enhance LCE Packaged Services which will include the following LCE Optional Services:

27. Network Monitoring.
28. On-Site Network Security Hardware and Software upgrades.
29. Engineering Oversight (EO).
30. On-Site Equipment Relocation, which requires new installation and activation.
31. Network Security Monitoring.

* Please see “Packaged Services”