SANTEC Communications
offers full support

for all of Products and Services provided to its customers including Wireless Network Solutions,Remote Access
Solutions, Virtual Private Networks Solutions (VPN), Branch Office Solutions, Video and Network Security Solutions as well as VSAT and Network Cabling Solutions.

SANTEC Communications Interconnecting the World
can provide the right network solutions for you business and integrate it with your current environment. There's no need to develop multiple stand-alone systems.
Engineering Services of SANTEC Communications covers all phases of the growth cycle of a customer's Data, Voice and Video systems including planning, design, implementation, life-cycle and optimization. We can begin to service our customers anywhere along the development cycle.

It is very important to protect your VoIP Internet Connection's during power outages by using backup battery powered devices (UPS) provided by SANTEC Communications as part of Packaged Services.

Online community of Enterprise Networking Professionals

has the capacity to provides information's about you network products and technologies.

In order to take a full advantage of all of the benefits offered by:

SANTEC Communications
Packaged Support Services, it is very important to begin your Maintenance Contract's) coverage on the day you purchase your Products & Services from us. This will enable you to gain immediate access to your comprehensive Service Packages, to extend the life of your investment and to improve your network performance.

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In today's market the most important challenge for SANTEC Communications is to provide: reliable, scalable, flexible, secure and easy to maintain - Networking Solutions to our customers.

We understand that our customers will have to rely more and more on the Internet in order to be able to communicate anywhere in the world using voice, data and video applications.
Our Mission is to deliver this broad new spectrum of platforms and applications to our customers is as efficiently as possible. Whether your company is a large enterprise, a small to medium size business or a residential office, SANTEC Communications is committed to helping you by offering Pre-sales and Post-Installation Support for all products and technologies for you network, to ensure that your investment is protected and operates efficiently.

4. Site Survey *

Implementation of wired and/or wireless LAN requires the performing a site survey.

Site Survey must accurately record, analyze and document the performance of the existing network.
Site surveys for wired and wireless LAN are similar and the complexity of the Survey depends upon the complexity of the proposed network.
Site Survey must provide all necessary information needed to ensure that proposed network is properly designed, optimized, that includes the most advances network security solutions, addresses and managed customer's special applications and improves bandwidth performance and traffic flow of the network.

The Site Survey should review and determine the following:

1. All technical details and configurations of the existing wired LAN (WLAN) equipment like: routers, bridges, hubs, and workstations, as well as the network cabling system.

2. The new network system's configuration and performance objectives.

3. Costs analysis of proposed network design including all recommendations and configurations in compliance with the Customer's requirements and goals.

4. Equipment quantity, placement recommendations for wireless equipment, product recommendations, power considerations, and wiring requirements.

5. Network redundancy - in order to maximize the performance and reliability of the new network.

6. All various wireless LAN security processes, protocols and encryption enhancements used within WLAN industry.

The Site Survey should also review and determine the following:

1. Type of Equipment necessary for the new network including spare parts for redundancy.
2. Power considerations including Battery Back-up Units - UPS (Universal Power Supply)
3. Wiring and Wireless requirements including Patch Panels, Distribution's Panels, Print Servers and all other additional devices required by the proposed network.

* Please see “Packaged Services”


To gain access to SANTEC Communications Site Survey tools and information you have to register first to

Please go to our “Page” and click on:

“New Partner’s On-line Registration” enter required information and create your own profile.

* Please see "Packaged Services"



Benefits for SANTEC Communications Registered Partners.

All registered SANTEC Communications Customers receive access to the following services provided by our Partners:

· Leading technical assistance tools that help solve problems online. Here customers will be directed to online pages for products, technologies, solutions, and current top issues in each of the technologies.

· Let customers search for, access, and download software and firmware upgrades, while also being allowed to link to other software-related technical support applications.

· Join the Networking Professionals Connection, or attend the Technical Support Seminars and other training opportunities.

· View Technical Documentation support about:
- Products - provides links to information about our Partners hardware and software, implementation and configuration.
- Technologies - provides links to information about planning and design, implementation and configuration.

· Access to basic information about our Partner's networking solutions and services.

· Enabling online registration for our Partner's seminars.

· Provides online access to our Partner's event calendars, upcoming conferences, training programs, and trade shows in which our Partners participates.

· Delivering immediate access to a variety of online support services.

· Enables users to enhance their skills through specialized training on order to obtain technical certification.

· Allow our Partners to register to receive timely information-press announcements via e-mail.

Online community of Enterprise Networking Professionals

has the capacity to provides information's about you network products and technologies :

SANTEC Communications focuses on how to best utilize what you currently have and also recommends new solutions necessary to efficiently meet your goals  
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